RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Narmada Beverages Pvt Ltd

SCP-1010₹3,33,900Paperwork blocked
Invoice
Invoice
SCP-1010
Amount
₹3,33,900
Outstanding
₹3,33,900
Issued
Wed, 3 Jun
Due
Sun, 2 Aug
Days overdue
54
Billed GSTIN
23AAECN4419R1Z6
PO
not quoted
Buyer
Narmada Beverages Pvt Ltd
Jabalpur · GSTIN 23AAECN4419R1Z6
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
5 reminders · 2 calls before handoff
  • WHATSAPP · Delivered, no payment3 Aug
  • EMAIL · Delivered, no payment11 Aug
  • CALL · Asked to call back17 Aug
  • EMAIL · Delivered, no payment24 Aug
  • WHATSAPP · Delivered, no payment31 Aug
  • CALL · Said they would check8 Sep
  • WHATSAPP · Delivered, no payment15 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceWed, 3 Jun · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1010 issued for ₹3,33,900, due Sun, 2 Aug. Billed GSTIN 23AAECN4419R1Z6, no PO quoted.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 50 days overdue after 5 reminders and 2 calls.
  3. MessageTue, 22 Sep · 10:18 IST· WhatsApp reply (captured)Synthetic
    “PO number invoice pe nahi hai, bina PO ke payment release nahi hoga”
  4. State changeTue, 22 Sep · 10:18 IST· by AI classification (demo-lexicon-v1)
    Follow-up activePaperwork blockedAI_PAPERWORK_BLOCKED
    Buyer states the invoice cannot be processed because the PO reference is missing or wrong.
  5. ActionTue, 22 Sep · 10:18 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionTue, 22 Sep · 10:18 ISTAllowed
    Route to Accounts — Route the case to Accounts to fix the document[executed]
  7. ActionTue, 22 Sep · 10:18 ISTReview required
    Draft correction — Correction request drafted for Accounts — approval required before anything is issued[review required]
Resolve decision
Paperwork blockedHIGH CONFIDENCE

Buyer states the invoice cannot be processed because the PO reference is missing or wrong.

Evidence: single source
Buyer follow-up (Receivables Agent)
Blocked
Paperwork blocked: A document or tax-data problem is preventing payment. Reminders paused.
No follow-up will be sent until Accounts reviews the correction.
Routed to Accounts. Reminders paused.
Correction request draft
APPROVAL REQUIRED
To: Accounts team
Re: SCP-1010 · Narmada Beverages Pvt Ltd · ₹3,33,900 outstanding

Buyer's accounts team cannot process the invoice without a valid PO reference.
PO on invoice: missing

Proposed next step: obtain the PO number from Sales and re-share the invoice with the PO quoted.

Resolve will not issue any tax document or credit note. Buyer reminders stay paused until this is done.
Demo tools
Simulated inputs