RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Himgiri Mineral Water

SCP-1011₹2,34,800Paperwork blocked
Invoice
Invoice
SCP-1011
Amount
₹2,34,800
Outstanding
₹2,34,800
Issued
Thu, 9 Jul
Due
Sat, 8 Aug
Days overdue
48
Billed GSTIN
02AADFH9953K1Z7
PO
PO/B19/8968
Buyer
Himgiri Mineral Water
Solan · GSTIN 02AADFH9953K1Z7
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
4 reminders · 2 calls before handoff
  • WHATSAPP · Delivered, no payment9 Aug
  • EMAIL · Delivered, no payment15 Aug
  • CALL · No answer21 Aug
  • EMAIL · Delivered, no payment30 Aug
  • WHATSAPP · Delivered, no payment7 Sep
  • CALL · Asked to call back15 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceThu, 9 Jul · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1011 issued for ₹2,34,800, due Sat, 8 Aug. Billed GSTIN 02AADFH9953K1Z7, PO PO/B19/8968.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 44 days overdue after 4 reminders and 2 calls.
  3. Voice noteWed, 23 Sep · 12:30 IST· Voice note (transcribed)Synthetic
    “Signed delivery challan ki copy chahiye, uske bina GRN nahi banega”
  4. State changeWed, 23 Sep · 12:30 IST· by AI classification (demo-lexicon-v1)
    Follow-up activePaperwork blockedAI_PAPERWORK_BLOCKED
    Buyer states the invoice cannot be processed because a supporting document is missing (delivery challan).
  5. ActionWed, 23 Sep · 12:30 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionWed, 23 Sep · 12:30 ISTAllowed
    Route to Accounts — Route the case to Accounts to fix the document[executed]
  7. ActionWed, 23 Sep · 12:30 ISTReview required
    Draft correction — Correction request drafted for Accounts — approval required before anything is issued[review required]
Resolve decision
Paperwork blockedHIGH CONFIDENCE

Buyer states the invoice cannot be processed because a supporting document is missing (delivery challan).

Evidence: single source
Buyer follow-up (Receivables Agent)
Blocked
Paperwork blocked: A document or tax-data problem is preventing payment. Reminders paused.
No follow-up will be sent until Accounts reviews the correction.
Routed to Accounts. Reminders paused.
Correction request draft
APPROVAL REQUIRED
To: Accounts team
Re: SCP-1011 · Himgiri Mineral Water · ₹2,34,800 outstanding

Buyer needs a supporting document before releasing payment (delivery challan).

Proposed next step: share the missing document with the buyer's accounts team.

Resolve will not issue any tax document or credit note. Buyer reminders stay paused until this is done.
Demo tools
Simulated inputs