RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Malabar Coffee Works

SCP-1012₹1,25,100Paperwork blocked
Invoice
Invoice
SCP-1012
Amount
₹1,25,100
Outstanding
₹1,25,100
Issued
Fri, 3 Jul
Due
Mon, 17 Aug
Days overdue
39
Billed GSTIN
32AAFCM2277H1Z9
PO
PO/B20/7252
Buyer
Malabar Coffee Works
Kozhikode · GSTIN 32AAFCM2277H1Z9
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
3 reminders · 1 calls before handoff
  • WHATSAPP · Delivered, no payment18 Aug
  • EMAIL · Delivered, no payment26 Aug
  • CALL · Said they would check3 Sep
  • EMAIL · Delivered, no payment11 Sep
Case timeline · audit trail
2 state changes · 3 evidence items
  1. InvoiceFri, 3 Jul · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1012 issued for ₹1,25,100, due Mon, 17 Aug. Billed GSTIN 32AAFCM2277H1Z9, PO PO/B20/7252.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 35 days overdue after 3 reminders and 1 call.
  3. MessageMon, 21 Sep · 15:05 IST· WhatsApp reply (captured)Synthetic
    “Invoice format sahi nahi hai, humara vendor template use karo”
  4. State changeMon, 21 Sep · 15:05 IST· by AI classification (demo-lexicon-v1)
    Follow-up activePaperwork blockedAI_PAPERWORK_BLOCKED
    Buyer states the invoice cannot be processed because the invoice format was rejected.
  5. ActionMon, 21 Sep · 15:05 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionMon, 21 Sep · 15:05 ISTAllowed
    Route to Accounts — Route the case to Accounts to fix the document[executed]
  7. ActionMon, 21 Sep · 15:05 ISTReview required
    Draft correction — Correction request drafted for Accounts — approval required before anything is issued[review required]
  8. IMSTue, 22 Sep · 10:15 IST· Imported IMS export (synthetic CSV)Synthetic
    IMS action by recipient: Rejected · Remark: Invoice details mismatch
    Attachment: ims_export_20260922_synthetic.csv
  9. Assessment updatedTue, 22 Sep · 10:15 IST· no state change · high confidence · evidence corroborated
    Assessment updated — corroborating IMS evidence received. State unchanged (Paperwork blocked).
Resolve decision
Paperwork blockedHIGH CONFIDENCE

Buyer states the invoice cannot be processed because the invoice format was rejected. Imported IMS evidence contains the same reason.

Evidence: corroborated by a second source · assessment updated Tue, 22 Sep · 10:15 IST
Buyer follow-up (Receivables Agent)
Blocked
Paperwork blocked: A document or tax-data problem is preventing payment. Reminders paused.
No follow-up will be sent until Accounts reviews the correction.
Routed to Accounts. Reminders paused.
Imported IMS evidence supports the buyer's message.
IMS is an imported export — no live GST portal access. It corroborates; it does not prove payment is withheld.
Correction request draft
APPROVAL REQUIRED
To: Accounts team
Re: SCP-1012 · Malabar Coffee Works · ₹1,25,100 outstanding

Buyer rejected the invoice format (template / mandatory fields).

Proposed next step: re-issue the invoice in the buyer's required format after Accounts review.

Resolve will not issue any tax document or credit note. Buyer reminders stay paused until this is done.
Demo tools
Simulated inputs