RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Satpura Pet Foods Pvt Ltd

SCP-1013₹1,65,200Paperwork blocked
Invoice
Invoice
SCP-1013
Amount
₹1,65,200
Outstanding
₹1,65,200
Issued
Mon, 1 Jun
Due
Fri, 31 Jul
Days overdue
56
Billed GSTIN
27AAHCS6614B1Z9
PO
PO/B21/9763
Buyer
Satpura Pet Foods Pvt Ltd
Nagpur · GSTIN 27AAHCS6614B1Z2
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
6 reminders · 2 calls before handoff
  • WHATSAPP · Delivered, no payment1 Aug
  • EMAIL · Delivered, no payment8 Aug
  • CALL · No answer14 Aug
  • EMAIL · Delivered, no payment20 Aug
  • WHATSAPP · Delivered, no payment27 Aug
  • CALL · Asked to call back4 Sep
  • WHATSAPP · Delivered, no payment10 Sep
  • EMAIL · Delivered, no payment16 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceMon, 1 Jun · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1013 issued for ₹1,65,200, due Fri, 31 Jul. Billed GSTIN 27AAHCS6614B1Z9, PO PO/B21/9763.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 52 days overdue after 6 reminders and 2 calls.
  3. EmailTue, 22 Sep · 09:50 IST· Email replySynthetic
    “Our AP team rejected the invoice as the GST number is wrong. Please share a corrected invoice.”
  4. State changeTue, 22 Sep · 09:50 IST· by AI classification (demo-lexicon-v1)
    Follow-up activePaperwork blockedAI_PAPERWORK_BLOCKED
    Buyer states the invoice cannot be processed because the GSTIN is incorrect.
  5. ActionTue, 22 Sep · 09:50 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionTue, 22 Sep · 09:50 ISTAllowed
    Route to Accounts — Route the case to Accounts to fix the document[executed]
  7. ActionTue, 22 Sep · 09:50 ISTReview required
    Draft correction — Correction request drafted for Accounts — approval required before anything is issued[review required]
Resolve decision
Paperwork blockedHIGH CONFIDENCE

Buyer states the invoice cannot be processed because the GSTIN is incorrect.

Evidence: single source
Buyer follow-up (Receivables Agent)
Blocked
Paperwork blocked: A document or tax-data problem is preventing payment. Reminders paused.
No follow-up will be sent until Accounts reviews the correction.
Routed to Accounts. Reminders paused.
Correction request draft
APPROVAL REQUIRED
To: Accounts team
Re: SCP-1013 · Satpura Pet Foods Pvt Ltd · ₹1,65,200 outstanding

Buyer reports the invoice was rejected because the GSTIN is incorrect.
No IMS evidence imported for this invoice.

GSTIN on invoice:        27AAHCS6614B1Z9
GSTIN in buyer master:   27AAHCS6614B1Z2   ← differs

Proposed next step: verify the buyer GSTIN and issue a corrected tax document per your accountant's process.

Resolve will not issue any tax document or credit note. Buyer reminders stay paused until this is done.
Demo tools
Simulated inputs