RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Tungabhadra Edible Oils

SCP-1014₹4,24,800Needs review
Invoice
Invoice
SCP-1014
Amount
₹4,24,800
Outstanding
₹4,24,800
Issued
Sun, 31 May
Due
Thu, 30 Jul
Days overdue
57
Billed GSTIN
29AAGFT4481D1Z0
PO
PO/B23/4295
Buyer
Tungabhadra Edible Oils
Hospet · GSTIN 29AAGFT4481D1Z0
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
5 reminders · 2 calls before handoff
  • WHATSAPP · Delivered, no payment31 Jul
  • EMAIL · Delivered, no payment9 Aug
  • CALL · Asked to call back18 Aug
  • EMAIL · Delivered, no payment24 Aug
  • WHATSAPP · Delivered, no payment31 Aug
  • CALL · Said they would check8 Sep
  • WHATSAPP · Delivered, no payment16 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceSun, 31 May · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1014 issued for ₹4,24,800, due Thu, 30 Jul. Billed GSTIN 29AAGFT4481D1Z0, PO PO/B23/4295.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 53 days overdue after 5 reminders and 2 calls.
  3. IMSTue, 22 Sep · 10:15 IST· Imported IMS export (synthetic CSV)Synthetic
    IMS action by recipient: Rejected · Remark: HSN code mismatch
    Attachment: ims_export_20260922_synthetic.csv
  4. State changeTue, 22 Sep · 10:15 IST· by AI classification (demo-lexicon-v1)
    Follow-up activeNeeds reviewAI_NEEDS_REVIEW
    Imported IMS export shows the buyer rejected this invoice (remark: HSN code mismatch). The buyer has not said this is holding payment.
  5. ActionTue, 22 Sep · 10:15 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionTue, 22 Sep · 10:15 ISTAllowed
    Request human review — Ask the merchant to classify this case. No buyer message will be sent until then.[executed]
Resolve decision
Needs review NEEDS REVIEW

Imported IMS export shows the buyer rejected this invoice (remark: HSN code mismatch). The buyer has not said this is holding payment.

Evidence: corroborated by a second source
Buyer follow-up (Receivables Agent)
Blocked
Needs review: Signals are mixed or ambiguous. No buyer message until a person classifies it.
Needs review
No buyer message will be sent until this is classified.
Could be: Paperwork blocked · Follow-up active
Route to Accounts and draft a correction (approval required).
Hand back to the Receivables Agent.
Your choice is recorded as a merchant decision and added to the labelled review set. Nothing retrains automatically.
Demo tools
Simulated inputs