RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Malabar Coffee Works

SCP-1021₹4,17,700Needs review
Invoice
Invoice
SCP-1021
Amount
₹4,17,700
Outstanding
₹4,17,700
Issued
Mon, 29 Jun
Due
Thu, 13 Aug
Days overdue
43
Billed GSTIN
32AAFCM2277H1Z9
PO
PO/B20/9432
Buyer
Malabar Coffee Works
Kozhikode · GSTIN 32AAFCM2277H1Z9
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
4 reminders · 1 calls before handoff
  • WHATSAPP · Delivered, no payment14 Aug
  • EMAIL · Delivered, no payment21 Aug
  • CALL · Said they would check28 Aug
  • EMAIL · Delivered, no payment5 Sep
  • WHATSAPP · Delivered, no payment14 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceMon, 29 Jun · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1021 issued for ₹4,17,700, due Thu, 13 Aug. Billed GSTIN 32AAFCM2277H1Z9, PO PO/B20/9432.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 39 days overdue after 4 reminders and 1 call.
  3. MessageTue, 22 Sep · 16:40 IST· WhatsApp reply (captured)Synthetic
    “next Friday payment release karenge”
    “next friday” → ambiguous ≥ 2026-09-25 (needs review)
  4. State changeTue, 22 Sep · 16:40 IST· by AI classification (demo-lexicon-v1)
    Follow-up activeNeeds reviewAI_NEEDS_REVIEW
    Buyer mentions a time ("next friday") that cannot be resolved to a safe promise date.
  5. ActionTue, 22 Sep · 16:40 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionTue, 22 Sep · 16:40 ISTAllowed
    Request human review — Ask the merchant to classify this case. No buyer message will be sent until then.[executed]
Resolve decision
Needs review NEEDS REVIEW

Buyer mentions a time ("next friday") that cannot be resolved to a safe promise date.

Evidence: single source
Buyer follow-up (Receivables Agent)
Blocked
Needs review: Signals are mixed or ambiguous. No buyer message until a person classifies it.
Needs review
No buyer message will be sent until this is classified.
Could be: Promise to pay
Wait until a date you confirm; a timer resumes follow-up if unpaid. Date pre-filled from the buyer's words — confirm it.
Hand back to the Receivables Agent.
Your choice is recorded as a merchant decision and added to the labelled review set. Nothing retrains automatically.
Demo tools
Simulated inputs