RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Meghdoot Pharma Packs Pvt Ltd

SCP-1053₹1,42,300Needs reviewDemo: Mixed signal → Needs review
Invoice
Invoice
SCP-1053
Amount
₹1,42,300
Outstanding
₹1,42,300
Issued
Sun, 2 Aug
Due
Tue, 1 Sep
Days overdue
24
Billed GSTIN
27AAECM3399H1Z4
PO
PO/B04/7148
Buyer
Meghdoot Pharma Packs Pvt Ltd
Nashik · GSTIN 27AAECM3399H1Z4
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
2 reminders · 1 calls before handoff
  • WHATSAPP · Delivered, no payment2 Sep
  • EMAIL · Delivered, no payment10 Sep
  • CALL · Said they would check16 Sep
Case timeline · audit trail
2 state changes · 2 evidence items
  1. InvoiceSun, 2 Aug · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1053 issued for ₹1,42,300, due Tue, 1 Sep. Billed GSTIN 27AAECM3399H1Z4, PO PO/B04/7148.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 20 days overdue after 2 reminders and 1 call.
  3. MessageWed, 23 Sep · 16:20 IST· WhatsApp reply (captured)Synthetic
    “Accounts ne park kiya, PO mismatch”
  4. State changeWed, 23 Sep · 16:20 IST· by AI classification (demo-lexicon-v1)
    Follow-up activeNeeds reviewAI_NEEDS_REVIEW
    Buyer says the invoice is on hold due to a PO mismatch. This could be a paperwork problem or a quantity/rate dispute.
  5. ActionWed, 23 Sep · 16:20 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionWed, 23 Sep · 16:20 ISTAllowed
    Request human review — Ask the merchant to classify this case. No buyer message will be sent until then.[executed]
Resolve decision
Needs review NEEDS REVIEW

Buyer says the invoice is on hold due to a PO mismatch. This could be a paperwork problem or a quantity/rate dispute.

Evidence: single source
Buyer follow-up (Receivables Agent)
Blocked
Needs review: Signals are mixed or ambiguous. No buyer message until a person classifies it.
Needs review
No buyer message will be sent until this is classified.
Could be: Paperwork blocked · Commercial dispute
Route to Accounts and draft a correction (approval required).
Pause collections and route to Sales.
Hand back to the Receivables Agent.
Your choice is recorded as a merchant decision and added to the labelled review set. Nothing retrains automatically.
Demo tools
Simulated inputs