RResolveAgent Studio concept
Fri, 25 Sep · 17:30 ISTDemo clock
Prototype — nothing here is live:Synthetic invoice bookSimulated Receivables Agent handoffSimulated buyer messagesImported synthetic IMS evidenceSimulated payment linksSimulated payment eventsClassifier: demo-lexicon-v1 (deterministic)

Kesarbagh Foods Pvt Ltd

SCP-1057₹3,18,600Paperwork blockedDemo: GST / document blocker
Invoice
Invoice
SCP-1057
Amount
₹3,18,600
Outstanding
₹3,18,600
Issued
Mon, 6 Jul
Due
Fri, 4 Sep
Days overdue
21
Billed GSTIN
09AAHCK4521M1Z9
PO
PO/B01/4336
Buyer
Kesarbagh Foods Pvt Ltd
Lucknow · GSTIN 09AAHCK4521M1Z6
Promise history (plain counts)
No previous promises
Receivables Agent history
Simulated
2 reminders · 1 calls before handoff
  • WHATSAPP · Delivered, no payment5 Sep
  • EMAIL · Delivered, no payment11 Sep
  • CALL · Asked to call back17 Sep
Case timeline · audit trail
2 state changes · 3 evidence items
  1. InvoiceMon, 6 Jul · 12:00 IST· Invoice register (synthetic)Synthetic
    SCP-1057 issued for ₹3,18,600, due Fri, 4 Sep. Billed GSTIN 09AAHCK4521M1Z9, PO PO/B01/4336.
  2. State changeMon, 21 Sep · 09:00 IST· by Rule
    Case openedFollow-up activeRECEIVABLES_HANDOFF
    Simulated Receivables Agent handoff: 17 days overdue after 2 reminders and 1 call.
  3. MessageTue, 22 Sep · 11:42 IST· WhatsApp reply (captured)Synthetic
    “GSTIN galat hai, accounts reject kar raha hai”
  4. State changeTue, 22 Sep · 11:42 IST· by AI classification (demo-lexicon-v1)
    Follow-up activePaperwork blockedAI_PAPERWORK_BLOCKED
    Buyer states the invoice cannot be processed because the GSTIN is incorrect.
  5. ActionTue, 22 Sep · 11:42 ISTAllowed
    Stop follow-up — Pause Receivables Agent reminders and calls for this invoice[executed]
  6. ActionTue, 22 Sep · 11:42 ISTAllowed
    Route to Accounts — Route the case to Accounts to fix the document[executed]
  7. ActionTue, 22 Sep · 11:42 ISTReview required
    Draft correction — Correction request drafted for Accounts — approval required before anything is issued[review required]
  8. IMSWed, 23 Sep · 10:15 IST· Imported IMS export (synthetic CSV)Synthetic
    IMS action by recipient: Rejected · Remark: Incorrect GSTIN
    Attachment: ims_export_20260923_synthetic.csv
  9. Assessment updatedWed, 23 Sep · 10:15 IST· no state change · high confidence · evidence corroborated
    Assessment updated — corroborating IMS evidence received. State unchanged (Paperwork blocked).
Resolve decision
Paperwork blockedHIGH CONFIDENCE

Buyer states the invoice cannot be processed because the GSTIN is incorrect. Imported IMS evidence contains the same reason.

Evidence: corroborated by a second source · assessment updated Wed, 23 Sep · 10:15 IST
Buyer follow-up (Receivables Agent)
Blocked
Paperwork blocked: A document or tax-data problem is preventing payment. Reminders paused.
No follow-up will be sent until Accounts reviews the correction.
Routed to Accounts. Reminders paused.
Imported IMS evidence supports the buyer's message.
IMS is an imported export — no live GST portal access. It corroborates; it does not prove payment is withheld.
Correction request draft
APPROVAL REQUIRED
To: Accounts team
Re: SCP-1057 · Kesarbagh Foods Pvt Ltd · ₹3,18,600 outstanding

Buyer reports the invoice was rejected because the GSTIN is incorrect.
Imported IMS evidence supports this: "IMS action by recipient: Rejected · Remark: Incorrect GSTIN".

GSTIN on invoice:        09AAHCK4521M1Z9
GSTIN in buyer master:   09AAHCK4521M1Z6   ← differs

Proposed next step: verify the buyer GSTIN and issue a corrected tax document per your accountant's process.

Resolve will not issue any tax document or credit note. Buyer reminders stay paused until this is done.
Demo tools
Simulated inputs